Issue Staff Individual Email Account

SOP EP09 – Issuing Staff Individual Email Accounts – Activity Breakdown

1. Registrar of the relevant establishment division should send a formal request to the Director (CITS), along with the duly filled Staff Data Collection (SDC-STAFF) Form.
   2. Mail Admin validates the submitted details and check the MEL for duplications.
   3. If there is no duplication and the submitted details are authentic, the mail admin creates a new email account.
   4. Mail Admin designs the Email Signature (Figure 1) and adds it to the email account with Disclaimer.
   5. Mail Admin adds the newly created email to the relevant group emails.
   6. Mail Admin updates the MEL with tentative deactivation and deletion dates.
   7. Mail Admin informs the creation of the email accounts to the Director (CITS).
   8. Director (CITS) confirms to issue the email accounts.
   9. Mail Admin sends the login credentials to the relevant staff member via the alternative email address.